Patient Advocacy
Each one of our patients will be assigned a Patient Advocate who will assist through the entire application process and serve as a liaison between the patient and our doctors. Patient Advocates provide an opportunity for our patients to voice concerns or problems in a confidential setting.
In addition, our advocates are here to answer any and all questions patients have about the “Illinois Compassionate Use of Cannabis Pilot Program” and their rights as registered patients, by providing the most up to date information pertaining to the law.
Renewal Applications
Patient registry identification cards are valid one year from the date it is issued. Patients are required to reapply to the program within 45 days of the expiration date. We will send our patient’s renewal notices every year and can handle our patient’s entire renewal application process.
Patient ID Card Replacement
If a registered patient or caregiver becomes aware of a theft, loss or destruction of his or her registry identification card they should contact us or come in to The Healing Clinic right away. We will contact the Department of Public Health to notify them of the loss and have you complete the state-required form. We will mail the form to the Department of Public Health the same day.
This service is FREE for our patients however the state does require a $25 application fee. If you are coming to The Healing Clinic for help getting a replacement card, please bring a check or money order payable to: Illinois Department of Public Health.
Do You Have A Qualifying Condition?